Case Study : Co2 Laser Repairs

Supporting a first-time importer:

How AFS Global enabled Co2 Laser Repairs to import specialist parts and cut costs.

Co2 Laser Repairs is a small company based in North-East England. The firm services, repairs and maintains laser machinery for a range of organisations, from schools and universities to businesses. It prides itself on meeting its customers’ needs within 24 hours, wherever they are in the UK.

But Co2 Laser Repairs faced a challenge. It needed to import parts from China, where they can be sourced for less than half the price possible in the UK. One specific part the company needed also contained a particular type of gas, which added some complications. The firm needed help to navigate the complexity of transporting delicate materials from China to the UK, which included import duties, VAT, customs and clearance paperwork.

Callum Angus is the managing director of Co2 Laser Repairs. “Without AFS Global’s guidance, I wouldn’t have got the parts I needed into the UK,” Callum explains. “I was really nervous about the whole process but speaking to the guys at AFS Global really put my mind at ease because they handled everything for me.”

AFS Global took care of the whole end to end process, while also providing Callum with the transparency he needed around costs and arrival dates. We even delivered the parts straight from the port to his office!

Watch the video to learn more about the help we provided to first-time importer Co2 Laser Repairs.

Are you new to importing, like Callum? Are you also worried about how to navigate the complexities of logistics, customs and tax? At AFS Global, we take away these concerns so you can focus on your core business and delivering for your customers.